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We understand there is often turn over in school staff. That is why e~Funds for Schools created a continuing support program.
Training webinars are always available for training of new staff.
A toll free number has been established for phone support, allowing quick solutions to immediate problems.
The e~Funds for Schools customer service staff is well educated and diversified in the workings of the system which allows them to provide a high degree of support.
School staff can communicate with the e~Funds for Schools support staff via email or fax, which provides a higher degree of communication options.
Parents may request assistance in the registration process and help with payments via email communications with our customer service staff. Email provides time for the e~Funds for Schools support staff to perform required research.
The “Instant Messaging” feature allows for quick advisement of specific items that may need the school’s attention.
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